CARF Certification Survey Summary

Goldman and Associates, Inc., has strengths in many areas.

The organization has developed creative approaches to providing employment planning and community employment services to a diverse and challenging population of adults in its community. Services are provided in a very effective and efficient manner.

The organization has strong leadership and placement staff members with extensive experience in employment programs. They function well as a team and support each other to provide impressive placement services to persons served with all levels of challenges.

The organization is recognized for its employee feedback system that encourages regular contact with employees and for its use of priority outcomes in its performance evaluation process.

The quality of service enhances the lives of persons served through identifying realistic employment and socialization goals, pursuing appropriate training, and achieving community integration dreams.

The needs of persons who are deaf or hard of hearing are particularly addressed by staff member who is fluent in American Sign Language.

Persons service expressed considerable satisfaction with the services provided by the organization. Person-centered services and responsiveness to individual needs were apparent when talking with the individuals and their family members.

Employers utilizing the job placement services express high levels of satisfaction with the job development process and hte follow-up and problem solving provided by job coaches.

The organization enjoys and excellent reputation among referral and funding sources. It is described as flexible, reliable, and willing to accept challenging individuals. Diversity and quality of persons served was particularly noted.

The organization works cooperatively with other agencies and utilizes considerable resources available in the community to meet individual needs.

On balance, Goldman and Associates provides outstanding services to adults with disabilities through planning for and placing them in diverse and stable jobs in the community. Families, employers, and funding sources express considerable satisfaction with the services provided. The organization has willingly embraced the continuous improvement philosophy espoused by CARF and has committed significant efforts to demonstrate conformance to the standards at this initial survey.

Goldman and Associated, Inc., has earned a Three-Year-Accrediation. THe leadership and staff members of the organization are congratulated for their creativity, commitment to quality, and teamwork approach. The organization is encouraged to prepare for its planned growth by expanding and formalizing systems and creating forms and methods of communication and are less necessary in a small operation but essential in a growing, larger one. The organization is encouraged to retain its collegial environment as it implements further plans to enhance quality and success and to meet the challenges of the future.

       -- Click Here to Return to the About Us Page --